Privacy Policy
Last updated: May 19, 2026
1. Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (phone number, email address)
- Identity verification documents (Aadhaar, PAN card for KYC)
- Payment information and transaction history
- Communication preferences
- Usage data and analytics
2. How We Use Your Information
We use the information we collect to:
- Create and manage your betting account
- Process deposits and withdrawals
- Verify your identity and comply with legal requirements
- Provide customer support services
- Send promotional communications (with your consent)
- Improve our services and user experience
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations
- Payment processors for transaction handling
- Legal authorities when required by law
- Business partners with your explicit consent
4. Data Security
We implement industry-standard security measures including:
- 128-bit SSL encryption for all data transmissions
- Secure data storage with access controls
- Regular security audits and updates
- 2-factor authentication for account access
5. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent at any time
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
WhatsApp: 91 90311 81302
Email: support@cricketid.ing